General Security Services
Three Levels of Security
EPIC provides three distinct tiers of general security services to match every environment, threat level, and budget. From high-risk armed security to guest-facing event security, every officer is vetted, trained, and held to EPIC’s uncompromising professional standards.
LEVEL 1 - HIGHEST TIERARMED SECURITY
EPIC’s Armed Security officers are deployed in environments where the threat level demands a visible, qualified deterrent backed by lethal force capability. Every armed officer is a licensed firearms carrier, trained in the use of force continuum, de-escalation, tactical response, and crisis intervention. They operate under strict rules of engagement and are prepared to protect life and property in the most demanding scenarios. Armed officers are the top tier of EPIC’s general security program — reserved for assignments where the stakes are highest and the margin for error is zero.
CORE CAPABILITIES
- Licensed and certified armed security officers
- Open or concealed carry per client preference
- Use of force continuum trained & certified
- Tactical positioning & threat interdiction
- Immediate armed response to active threats
- High-visibility deterrent presence
- Vehicle & foot patrol with firearm
OFFICER QUALIFICATIONS
- State firearms license & armed guard certification
- Annual firearms qualification & recertification
- Extensive background investigation (criminal, financial, reference)
- Drug screening (pre-employment & random)
- De-escalation & crisis intervention training
- First Aid / CPR / AED certified
- Prior law enforcement or military experience preferred
DEPLOYMENT SCENARIOS
- High-value asset & cash-in-transit protection
- Financial institutions & currency exchanges
- Cannabis dispensaries & regulated facilities
- Jewelry stores & luxury retail
- Critical infrastructure & utilities
- Executive residential estates
- Construction sites with high-value materials
WHAT'S INCLUDED
- Pre-assignment site security assessment
- Custom post orders & rules of engagement
- Uniformed or plainclothes deployment options
- Real-time incident reporting & documentation
- Supervisor check-ins & quality assurance
- Coordination with local law enforcement
- Client dashboard & incident reports
IDEAL FOR:
LEVEL 2 - PROFESSIONAL GUARD SERVICESUNARMED SECURITY
EPIC’s Unarmed Security officers provide a professional, authoritative presence that deters criminal activity, enforces access control, and maintains order — without the use of firearms. These officers are trained in observation, reporting, de-escalation, and conflict resolution, making them ideal for environments where a visible security presence is needed but lethal force is not warranted. Unarmed officers are the backbone of EPIC’s general security program — versatile, customer-service oriented, and capable of handling the full range of day-to-day security challenges.
CORE CAPABILITIES
- Uniformed professional security presence
- Access control & visitor management
- Interior & exterior patrol (foot & vehicle)
- CCTV monitoring & alarm response
- Incident documentation & reporting
- Emergency response & evacuation support
- Customer service & front-desk security
OFFICER QUALIFICATIONS
- State-licensed security guard certification
- Comprehensive background investigation
- Drug screening (pre-employment & random)
- De-escalation & conflict resolution training
- Professional communication & report writing
- First Aid / CPR / AED certified
- Customer service & hospitality orientation
DEPLOYMENT SCENARIOS
- Corporate offices & business parks
- Retail stores & shopping centers
- Residential communities & apartment complexes
- Medical facilities & hospitals
- Educational campuses & schools
- Parking structures & garages
- Houses of worship & community centers
WHAT'S INCLUDED
- Pre-assignment site orientation & walkthrough
- Custom post orders & standard operating procedures
- Professional uniform with EPIC identification
- Daily activity reports (DARs)
- Supervisor inspections & quality checks
- 24/7 dispatch & emergency support line
- Incident & occurrence reporting
IDEAL FOR:
LEVEL 3 - EVENT & GUEST SECURITY
EVENT SECURITY
EPIC's Event Staff are the front line of guest interaction — professional, approachable, and trained to manage crowds, control access, and ensure every attendee has a safe, positive experience. Event staff are not traditional security guards; they are guest-services professionals with security awareness, trained to spot problems before they escalate and to handle situations with composure and courtesy. They represent your brand and EPIC’s reputation at every touchpoint — from the parking lot to the VIP lounge.
CORE CAPABILITIES
- Crowd management & flow control
- ID verification & age checks
- Ticket scanning & wristband distribution
- VIP area access control
- Bag checks & prohibited item screening
- Guest wayfinding & information
- Parking & traffic direction
STAFF QUALIFICATIONS
- Background checked & vetted
- Drug screening
- Guest relations & hospitality training
- De-escalation & conflict awareness
- Emergency evacuation procedures
- Basic First Aid / CPR awareness
- Professional appearance & demeanor standards
DEPLOYMENT SCENARIOS
- Concerts, festivals & music events
- Sporting events & arenas
- Corporate galas & banquets
- Weddings & private celebrations
- Conferences & trade shows
- Political rallies & town halls
- Charity events & fundraisers
WHAT'S INCLUDED
- Pre-event site walkthrough & briefing
- Custom staffing plan matched to event size
- Branded or dress-code-appropriate attire
- On-site team lead & radio communications
- Coordination with venue management
- Incident reporting & post-event summary
- Scalable staffing (10 to 200+ personnel
IDEAL FOR: